Frequently Asked Questions

Key Event Information

Opening Hours:

2025 Dates Coming Soon

Friday:  9.00am – 4:00pm
Saturday: 9.00am – 4:00pm

Venue: Melbourne Showgrounds, 01 Exhibition Pavilion, Ascot Vale VIC 3032

Frequently Asked Questions

Yes, you can get your free ticket at the event, however, if you purchase your free tickets online you will get express entry at the gate.

A: Yes. The exhibitor list is available online and within the Event Guide.

A:

The event is open during the following hours:

Friday – 9:00am – 4:00pm
Saturday – 9:00am – 4:00pm

A:

Vehicle parking is available at Melbourne Showgrounds and entry is via Langs Road, through gate 4. Parking fees apply.

For detailed information about parking at the venue, click here.

A: Public Transport is available to the event by Light Rail (Tram), Train, Bus,  Ride Share and Taxi all within an easy traverse to the venue.

For detailed information about Public Transport for this event, click here.

A: No ATMs will be available inside the event hall.

We recommend that all attendees carry a face mask with them to the event and wear them when social distancing cannot be maintained. Please note, the venue may request that all patrons wear a mask while within the event precinct.

If public health mandates change in Melbourne or for Victoria, we will endeavour to update this page with new information. Please check back prior to attending the event.

No. You will need to register for a free pass to attend and it will give you express entry to the event.

Please check back prior to attending the event for the ticket registration link or keep up to date with our newsletter for further information.

A: All official speaker times will be available within the official and Event Guide as well as online.

Please check back prior to attending the event for the speakers programme or keep up to date with our newsletter to be the first to know.

A: Yes, there is a variety of different food options, along with hot and cold beverages available at the event. For locations, please check your event guide when you enter Care Expo Melbourne.

A: The Event Guide will be available at the event entrance. An online version of the event guide will be available on this website the week of the event.

A:

No. Smoking and using e-cigarettes are banned in all enclosed public areas including inside the event precinct.

Melbourne Showgrounds are non-smoking venues and smoking within these venues is prohibited. This includes E-cigarettes and other electronic imitations or simulation devices. Smoking must be 10 metres away from the Venue.

A: No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

If you are attending an event at Melbourne Showgrounds and have a medical condition that requires you to carry medication (eg. EpiPens or insulin pens) please let security know that you have these items with you upon arrival.